Planned vs reactive completion report
Reports planned maintenance completion against schedule, reactive volumes, backlog, causes and improvement actions for the reporting period, with authorised sign-off. A live form your crew fills on their phones, not a Word template you retype on every site.
- Reports planned maintenance completion against schedule
- Reactive volumes
- Backlog
- Causes
- Improvement actions for the reporting period
- With authorised sign-off
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When you need this form
Monthly client reporting is where contracts are quietly won or lost. The client wants completion against schedule, reactive volumes, backlog and the reasons behind both. Asserting that response times were met is not enough once a facilities manager starts sampling work orders. A period report puts the numbers, the causes and the improvement actions in one authorised document.
Spreadsheets get edited after the fact. A report built from live completions carries timestamps you did not type, so the completion rate traces back to individual jobs and photos. That is the version that survives a contract review, supports a variation claim, and gets reused in the next tender response.
What good looks like
- Planned tasks completed against planned tasks due, stated as a percentage.
- Reactive volumes split by trade, priority and site.
- Open backlog aged, with the oldest items named.
- Root causes for misses: access denied, parts, resourcing, client instruction.
- Improvement actions with an owner and a date, signed by the authoriser.
Planned vs reactive completion report, answered
Is this a PDF or Word template?
Neither. It is a live form: your crew opens it on their phones, ticks it through, attaches photos and signs on the glass. Every submission is timestamped, GPS-pinned and stored as proof.
What goes in a monthly maintenance completion report?
Planned completion against schedule, reactive job volumes, aged backlog, the causes behind missed or late work, and improvement actions for the next period, all signed off by an authorised person.
How do I prove SLA response times to a client?
Report from records created at the job, not from a spreadsheet written afterwards. Timestamped completions let a client trace any figure in the report back to the individual work order and its evidence.
Can I buy just this one form?
It comes with the plan: this form, the other 276 in the library and Eaco AI for $29 a month, GST included. Cancel anytime.
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