Asset downtime log
Logs asset and service outages with duration, impact, cause, restoration and prevention actions, with sign-off. A live form your crew fills on their phones, not a Word template you retype on every site.
- Logs asset
- Service outages with duration
- Impact
- Cause
- Restoration
- Prevention actions
This form, the other 276 in the library and Eaco AI, live in your workspace the moment you subscribe. Branded to your business, ready on your phone in minutes. Cancel anytime.
Rendered from the live form itself. Your logo replaces the placeholder the day you subscribe.
When you need this form
Lifts stop. Chillers trip. A roller door fails on a loading dock and the tenant cannot trade. Every outage needs a start time, an end time, an impact statement and a cause, because that is what the monthly client report is built from. Service level agreements are argued on these numbers, and availability claims fall apart quickly when the underlying log has gaps.
Reconstructing outages at month end from memory always flatters the contractor, and clients know it. Logging the event as it unfolds captures the real response and restoration times, the workaround applied and who attended. When a client challenges an availability figure, you open the log rather than defend an estimate built from memory.
What good looks like
- Asset and location identified, with the service affected spelled out.
- Outage start and restoration times recorded to the minute.
- Impact described: areas affected, tenants involved, workaround in place.
- Root cause recorded separately from the immediate fix applied.
- Prevention action raised, with owner, and closed out with sign-off.
Asset downtime log, answered
Is this a PDF or Word template?
Neither. It is a live form: your crew opens it on their phones, ticks it through, attaches photos and signs on the glass. Every submission is timestamped, GPS-pinned and stored as proof.
What should an asset downtime log capture?
Asset, location, outage start and restoration times, impact, cause, the fix applied and any prevention action. Accurate times are the point, because availability and response reporting are calculated from them.
How does downtime logging support SLA reporting?
Response and restoration times come straight from the log rather than from month-end recollection. That lets you report availability with evidence behind each figure and defend it when a client queries a number.
Can I buy just this one form?
It comes with the plan: this form, the other 276 in the library and Eaco AI for $29 a month, GST included. Cancel anytime.
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