Crowd-controller incident & ejection log

When you need this form

Ejections are the moments most likely to end in a complaint, a claim or a police request weeks later. A patron refused entry, an intoxicated guest removed, a physical intervention at a barrier, a bag search dispute: each needs a contemporaneous log entry. Crowd controllers work under licence conditions, and the account written on the night carries far more weight than one reconstructed afterwards.

Handwritten logs get lost, smudged or filled in at shift end. A live entry captures the time, the location, the officers involved and any CCTV reference while the detail is fresh, with photos where appropriate. Venues, insurers and legal advisers all want that chain intact, and clients reviewing your performance want escalations reported, not buried.

What good looks like

• Time, gate or zone, and the officers present at the incident.
• What the patron did, in factual terms, without opinion or labels.
• Warnings given and the level of force, if any, used.
• Outcome recorded: refused entry, ejected, handed to police, medical treatment.
• Witnesses, CCTV camera reference and supervisor notification time.